Im not currently a virgin costumer, but can confirm the carrier for the handset is virgin media.
I found out the handset got blacklisted from my work mobile provider i had been using the phone for 5 months.
i then got the checks done to make sure it wasnt stolen, lost or under insurance fraud.
I have proof of purchase and it was sold through a government auction house who guarantee it cannot be stolen or lost or the government angency would not have beeen able to sell it.
I can send you the imei privately if you can help
Thanks
Mik