Hi A1stbrk,
Thanks for using the forums to get this issue with your mobile services looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you.
I have taken the time to check your mobile service on my side and can see that you are indeed in an area that is supplied by low coverage 😞
I apologise for that as it must be frustrating for you!
If you are thinking of cancelling due to this, you can give our mobile retentions team a call on 0345 600 0789 and they will be happy to take care of you.
Just remember to ask for a PAC code if you want to take your number with you 🙂
If you are in a contract or you want more info about cancelling a mobile account, I have a helpful link here for you - Cancelling a Mobile Account.
Thanks,
Megan_L