Virgin Media Community

[aispeake]

Hi, I am in Spain on holiday and have notification of a VM. But the system is asking for a PIN and I have no recollection of ever setting one up. Can you help?

Regards

Andrew

[Tom_W1]

Hi @aispeake, thanks for your post although I'm sorry to hear of your concerns regarding the voicemail PIN.

Can you please try and access your voicemail by dialing 222, this may allow you to access it without the PIN message. If this works, accessing your voicemail through other means should also now work. 

Please let me know how you get on, or if you need any further help following this!
Many thanks 

[aispeake]

Hi Tom,

Many thanks for the response, but unfortunately that didnt work. 222 still requires a PIN to enter the voicemail. are there any other shortcuts?

Regards

Andrew

[Tom_W1]

Hi @aispeake, thanks a lot for your reply - sorry that didn't work for you.

I'm going to send you a PM to look into this further for you, so I can help you access your voicemails.

Please expect this to arrive shortly and respond directly when you can!
Many thanks