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Urgently need to call and text UK from abroad, but my account is soft blocked! Please help

Joining in

Urgently need to call and text contacts in the UK but I am in Bali.

I have all the correct settings to support international texts and calls, but seem to be blocked because my financial account has a soft block on it.

Can you please help me remove this so I can text and call home (UK)?


Forum Team
Forum Team

Hi Michael,

Thank you for reaching out to us in our community and welcome, sorry to hear you are unable to make calls or send Texts while Roaming in Bali, I would like to help you get this resolved so you are able to use all your services while there, I will send you an invite into a private chat, please look out for this.