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Upgrading from sim only to pay monthly phone contract

Hi

I am currently on a sim only contract, I'm looking to upgrade to a pay monthly that includes a phone. What is the best way to go about this? The upgrade options online redirect me to a call centre, and the call centre redirects me back online as it's closed due to coronavirus. 

Should I just cancel my sim only and take out the phone contract as a new customer? Is Virgin even shipping phones at this moment in time? 

Cheers

Matt

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Re: Upgrading from sim only to pay monthly phone contract

Hi

Happy to try and assist you

If you can PM me some details I can arrange for someone to call you from the mobile team. 

Name and a contact number please


Here to help! I'm a manager helping out whilst working from home. Find out more


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Re: Upgrading from sim only to pay monthly phone contract

I still haven't had a call regarding this or even a response regarding a time slot for a call.
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Re: Upgrading from sim only to pay monthly phone contract

Sods law they rang me shortly after I posted.

Big thanks to Campo and the forum team
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