Dear Community,
I am overseas at the moment and have received an email explaining I need to upgrade my SIM.
Is there anyone from the Virgin team that can help me with this?
It is difficult to call from overseas due to cost and time difference. I've been paying my monthly bill while being away (since 2019). I need to keep this mobile number.
I heard I can have the SIM posted to a UK address and a Virgin Team member can activate for me. Is this possible?
Kind regards,
Bree