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Darrenb82
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Upgraded to Ultimate Volt, does VM Oomph SIM deactivate?

Hey all, 

 

I've just recently changed from Ultimate Oomph to Ultimate Volt. O2 have delivered a new sim to me as part of the package but what happens to my current VM Oomph SIM? Does it deactivate? If so when?

TIA

 

Darren

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Lee_R
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Re: Upgraded to Ultimate Volt, does VM Oomph SIM deactivate?

Hi Darren, thanks for posting and welcome back to our community.

Have your agreed the deal on both sides?  I am certain you have, but have to check.  Do you have an email confirmation of what your new contract covers?  Has the oomph SIM been removed from it?  You can view the contract on you online account here.

Regards

 

Lee_R

Darrenb82
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Re: Upgraded to Ultimate Volt, does VM Oomph SIM deactivate?

Hi Lee

Many thanks for your reply. On further inspection I have found in the email received from VM with the services added and removed, that the Oomph SIM has indeed been removed. Is there any way I can find the date that this number will go dead?

 

Darren

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Lee_R
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Re: Upgraded to Ultimate Volt, does VM Oomph SIM deactivate?

I can check on your behalf Darren.  Were you wishing to keep the number associated with your Oomph SIM?

Regards

 

Lee

Darrenb82
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Re: Upgraded to Ultimate Volt, does VM Oomph SIM deactivate?

Hi Lee

 

Many thanks. I'm actually not looking to keep the number Lee. If you have a date that the VM sim will go off that be be great.

 

TIA 

Darren

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Lee_R
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Re: Upgraded to Ultimate Volt, does VM Oomph SIM deactivate?

I am going to drop you a quick private message Darren.

Regards

 

Lee_R

Lee_R
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Re: Upgraded to Ultimate Volt, does VM Oomph SIM deactivate?

Hi Darrenb82

Just a quick note to confirm you're satisfied with the response and efforts of the forum team?  Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.

Regards


Lee_R

 

Darrenb82
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Re: Upgraded to Ultimate Volt, does VM Oomph SIM deactivate?

All good thank you Lee.

 

Appreciate all your help.

 

Darren

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robw95
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Re: Upgraded to Ultimate Volt, does VM Oomph SIM deactivate?

Hi Lee_R

I have also tried to complete a similar upgrade from Ultimate Oomph to Ultimate Volt.

I have dropped you a private message with more details if you could please kindly advise?

 

Thanks, 

Rob

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John_GS
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Re: Upgraded to Ultimate Volt, does VM Oomph SIM deactivate?

Hi @robw95

Thanks for posting but please don't PM people unless asked to do. Can you expand on what you've tried to do so we can assist further?

Best

John_GS
Forum Team


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