Virgin Media Community

[Lro]

Hi, I applied for an upgrade. Got a message 6.5 hours ago saying I'd hear back soon. Can you tell me how long this takes as says delivery date tomorrow.

[Vikki_M]

Hi @Lro

Thank you for your post and welcome to our community.

I am sorry about the confusion over the order.

I will send you a private message now so I can check this for you.

Please look out for the purple envelope in the top right of the page and pop me a reply when you can. 

[Lro]

I have replied.