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Leedsgooner
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Upgrade handset with Oomph sim

Hi, I have a sim with the Oomph package which is free and unlimited. My question is that my handset through Virgin is now paid off so I want to upgrade, how do i go about this as every handset has a data plan with it on the website and I obviously don't need the data plan. 

 

Thanks in advance for any advice

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Paul_DN
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Re: Upgrade handset with Oomph sim

Hi Leedsgooner,

 

Thank you for reaching out to us in our community, glad to hear you are looking to get a nice shiny new phone, Which sim do you have in the phone you have recently paid off, was it a number that came with the phone or is it already attached to the Oomph Sim card ?

 

Regards

 

Paul.

 

 

 

 

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Leedsgooner
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Re: Upgrade handset with Oomph sim

Hi Paul, it was the sim that came with the phone I have now paid off. When I upgraded to the Oomph package the sim transferred over to that package. 

 

 

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Paul_DN
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Re: Upgrade handset with Oomph sim

Hi 

Leedsgooner,

 

If that is the case then there shouldn't be an issue and the same should apply, I advise calling on 789 and follow the option for the sales team who will be able to look further into this for you.

 

Regards

 

Paul.

Leedsgooner
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Re: Upgrade handset with Oomph sim

Thanks Paul, I will do

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Paul_DN
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Re: Upgrade handset with Oomph sim

Please let us know how you get on Leedsgooner.

 

Regards

 

Paul.

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Leedsgooner
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Re: Upgrade handset with Oomph sim

Upgraded thank you, nice smooth and easy. 

Thanks for your help 👍

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Paul_DN
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Re: Upgrade handset with Oomph sim

Hi Leedsgooner,

 

You are very welcome, enjoy your shiny new phone, which on did you go for ?

 

Regards

 

Paul.

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Leedsgooner
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Re: Upgrade handset with Oomph sim

S20 FE 👍

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Paul_DN
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Re: Upgrade handset with Oomph sim

That is a nice phone, I need the full size due to poor eyesight, enjoy. ^PDe

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