Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
149 Views
Message 1 of 4
Flag for a moderator

Unrecognised number refunded

Checked daughters phone bill. [REMOVED]Unrecognised number 30p Each  for 2 messages but have been then been refunded - what is this? How has it happened?

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

0 Kudos
Reply
Highlighted
  • 1.76K
  • 70
  • 112
Forum Team
Forum Team
91 Views
Message 2 of 4
Flag for a moderator

Re: Unrecognised number refunded

HI GJR, thanks for contacting us and we are sorry to hear that numbers have been charged. Can you confirm what the description says on the bill please? - Chris 

0 Kudos
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
42 Views
Message 3 of 4
Flag for a moderator

Re: Unrecognised number refunded

Mobile phone bill says: “International text to Russia and Kazakhstan” then “International text to Russia and Kazakhstan re-credit” on the next line, so I know I’ve been refunded but I don’t understand why the number is there?

0 Kudos
Reply
Highlighted
  • 4.78K
  • 694
  • 1.28K
Very Insightful Person
Very Insightful Person
40 Views
Message 4 of 4
Flag for a moderator

Re: Unrecognised number refunded

IPhone by any chance?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply