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RSM
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Unnprovisioned Sim

on ‎17-01-2021 09:19

Hi,

 

I received a replacement sim 48 hours ago and it still says the sim is unprovisioned... please can you look into this asap.

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Zak_M
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Re: Unnprovisioned Sim

on ‎20-01-2021 08:44

Good morning @RSM 

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues with your sim card. Are you able to let us know if your handset is compatible with the virgin media sim?  Have you managed to get this issues resolved since your post? 

 

Kind regards,

Zak_M

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RSM
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Re: Unnprovisioned Sim

on ‎20-01-2021 12:37

This is now resolved last night, thanks anyway

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