Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
136 Views
Message 1 of 4
Flag for a moderator

Unlocking an iphone

My mum died a month and a half ago

virgin cancelled the contract and told me to keep the phone

id like to give it to my daughter but she isn’t on virgin

How do I unlock the phone when the contract is terminated or can I?

thanks for any help

phil

0 Kudos
Reply
Highlighted
  • 43
  • 5
  • 3
Forum Team
Forum Team
120 Views
Message 2 of 4
Flag for a moderator

Re: Unlocking an iphone

I am sorry for your recent bereavement. 

Which iPhone model is it please?

 

 

 

______________________________________________________________________________________

All and any advice given is based on my experience in the field. If my answer was helpful to you please Mark as helpful or consider leaving the post some Kudos.

 

Fancy £50 off your bill? Ask me how and you might just get it!


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
99 Views
Message 3 of 4
Flag for a moderator

Re: Unlocking an iphone

iPhone XR 64gb

thanks 🙂

0 Kudos
Reply
Highlighted
  • 43
  • 5
  • 3
Forum Team
Forum Team
90 Views
Message 4 of 4
Flag for a moderator

Re: Unlocking an iphone

As far as I am aware, the iPhone XR is usually not locked to a network carrier.  Also Virgin Media mobile phones are usually provided unlocked.

https://www.virginmedia.com/help/unlock-your-device

Try swapping the sim out for another sim, but be aware of local coverage issues, so try with a sim from a provider you already know can get decent coverage in your area.

 

 

______________________________________________________________________________________

All and any advice given is based on my experience in the field. If my answer was helpful to you please Mark as helpful or consider leaving the post some Kudos.

 

Fancy £50 off your bill? Ask me how and you might just get it!


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply