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Unable to send texts

I have been unable to send texts for days now

I keep losing 4G to 3G

AND I cant get through to speak to anyone and the text service help is taking days - probably because I am unable to send texts!!!!

Any help anyone?

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Re: Unable to send texts

What message do you get when you try and send your texts?
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Re: Unable to send texts

I too cannot send texts after fitting new purple sim. I can ring out and receive texts. Have Virgin sorted this for you?

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Re: Unable to send texts

Hi alannichols,

 

Thanks for posting, 

 

I'm sorry you're having some issues when trying to send a text, are you getting any kind of error message?

 

Alex_Rm

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Re: Unable to send texts

Just  " send failed" The message then goes into the out box. The phone is a Alba 2.8

Thanks for the quick reply

 

Alan

 

 

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Re: Unable to send texts

Thanks Alan,

 

Does this happen in all locations or just one specific post code area?

 

Alex_Rm

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Re: Unable to send texts

Seems like it is all areas, Not been able to send anything either  replying or from contacts,

Regards

 

 

Alan

 

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Re: Unable to send texts

Thanks Alan, 

 

Are you able to pop me over a private message with your mobile number so I can take a closer look at things?

 

Alex_Rm

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Re: Unable to send texts

I do not know how to send a private message.
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Re: Unable to send texts

Hi alannichols,

 

Little purple envelope in the top right hand corner 🙂 

 

Alex_Rm

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