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Unable to send text messages to a certain phone number

I can not send text messages to a certain phone number. The number is definitely correct but I keep getting a virgin error code 21. Can anyone help?

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Re: Unable to send text messages to a certain phone number

Hi Shrimper22,

 

 

Thank you for reaching out to us in our community and a very warm welcome to you,I am sorry to hear you are unable to next on specific number.

 

Have you been able to text the number previously, have you tried removing the number from your phone book and re-entering it, what error message are you getting?

 

Kind regards

 

Paul.

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