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ColinG1802
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Unable to send or receive texts

Phone help desk on 96th Nov and was assured issue would be escalated and I would receive a call back by Friday, but no call received.

Unable to use internet banking or paypal.

Thinking of cancelling contract as VM are NOT providing me with the advertised service.

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Paul_DN
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Re: Unable to send or receive texts

Hi ColinG1802,

 

 

Thank you for reaching out to us in our community, I am sorry sorry to hear you are unable to send or receive texts, 

 

 

So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.


Regards

 

Paul.
 

 

 

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ColinG1802
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Re: Unable to send or receive texts

Thanks Paul, await your invitation.

Colin
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ColinG1802
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Re: Unable to send or receive texts/sms messages

Issue resolved - turned OFF Wi-Fi Calling and hey presto text/sms working again

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