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aitch61
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Unable to register for Virgin mobile account

My partner is trying to register to manage his Virgin mobile account. We've managed to get through to the create password stage, then despite creating a 'good' password that gets a green tick, when we try to proceed we get an error message saying to check the password rules. We've checked the rules - it's fine, but we can't get any further. I've tried on another browser but still no success.

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Travis_M
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Re: Unable to register for Virgin mobile account

Hi @aitch61

 

Thanks for posting on our community forum!

 

I'm going to private message you now so I can investigate this further, please keep an eye on your inbox.

 

Regards

Travis_M
Forum Team



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