Unable to receive texts from some contacts after moving to Virgin
2 weeks ago
I don't receive texts from anyone using Talk Mobile or Three. Intermittently messages do come through as chat instead of SMS which is apparently impossible. After changing my number from Vodafone to Virgin some text messages were still going to my old mobile with the old Vodafone sim in it even though I couldn't send a message as it said no connection. Can anyone help please.
Re: Unable to receive texts from some contacts after moving to Virgin
My Pac went through a month ago and Vodafone confirmed everything is closed on my account.
All functions work on my phone except receiving texts from talk mobile and Three.
I can text my friend but her reply goes back to her undelivered.
While on the phone to Virgin , with something being reset at their end suddenly my text to her changed colour and I could see she had read the message. I could then see moving dotts indicating she was typing then the reply to my text came through. I know this usually happens when messages are sent over the Internet and virgin do not have this facility but never the less this happened for the next 5 min with 2 different friends. Suddenly my texts changed back to their original colour and I could no longer receive texts from them. This scenario happened twice for a few minutes in the hour virgin were trying options without me changing any setting.