Virgin Media Community

[Gidi]

Hello,

I ported my number from BT and now I can’t receive sms. Kindly help

[Paul_DN]

Hi Gidi,

Thank you for reaching out to us in our community and welcome, sorry to hear that you haven't been receiving SMS since porting in to us, it can take up to 48 Hours for everything to work correctly once ported in.

You can find more support around this here.

Regards

Paul.