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alepot
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Unable to open device

My new phone, a Galaxy Note 20 Ultra, appears to be glued together, so that I cannot insert a SIM. Is this the case, and if so, how does one go about opening it?

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BenMcr
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Re: Unable to open device

The Note 20 has a SIM tray, it doesn't have a removable back. You should use the SIM tool that's in the box to open this to insert the SIM

https://www.samsung.com/uk/support/mobile-devices/how-do-i-set-up-my-new-device/

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I work for Virgin Media - but all opinions posted here are my own
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alepot
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Re: Unable to open device

Thank you!

 

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