My new phone, a Galaxy Note 20 Ultra, appears to be glued together, so that I cannot insert a SIM. Is this the case, and if so, how does one go about opening it?
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The Note 20 has a SIM tray, it doesn't have a removable back. You should use the SIM tool that's in the box to open this to insert the SIMhttps://www.samsung.com/uk/support/mobile-devices/how-do-i-set-up-my-new-device/
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