Grateful if you raise a ticket on my behalf please and get this issue sorted out.
I have 4 Virgins Sims which have not been able to to make and receive phone calls to them for over a week now from my home address which is in DA8 (Dartford). Text messaging and mobile data is fine. If we move away from the home address (500 yards) you are able to make and receive call.
To add to the issue I have elderly family member ill in hospital that has 2 of my numbers at contact points.