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ianj345
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Unable to connect to mobile voice or data after network outage

We had a local EE network outage yesterday. I have powered off my phone a number of times and it won't reconnect. Wifi calling keeps dropping out and I'm unable to receive texts.

How can I resolve this?

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Travis_M
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Re: Unable to connect to mobile voice or data after network outage

Hi @ianj345

 

Thanks for posting on our community forum!

 

Could you check http://virg.co/coverage for me and let me know how you get on please?

 

Regards

Travis_M
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ianj345
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Re: Unable to connect to mobile voice or data after network outage

Itconnected later on in the day after about 6 resets.

 

Thanks

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enlli
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Re: Unable to connect to mobile voice or data after network outage

And if you are still on EE as your posts suggests, use this checker to look for faults

https://coverage.ee.co.uk/coverage/ee

As the link given above is for Vodafone only

But glad it's working 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Travis_M
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Re: Unable to connect to mobile voice or data after network outage

Perfect @ianj345

 

Have a great day!

 

Regards

Travis_M
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