Re: Unable to access voicemail whilst abroad as no PIN
3 weeks ago
Welcome to the Community Forums! So sorry for our delayed response and to hear you've been unable to access your mobile voicemail.
Can you please let me know if you've been able to get this sorted since posting?
Have you tried to follow this set of instructions on how to set up your voicemail to any success? Just want to check if this is what you meant when you mentioned that you were unable to set it up by yourself.
Call your voicemail (usually this means holding down the ’1’ key on your phone or dial 222 from your handset)
Choose option 3 from the first menu (settings & features) and follow the instructions from there
Must be from 4 to 10 digits long
Can't be a single digit repeated (like 1111)
Can't be an ascending or descending sequence (like 1234 or 7654)