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Ali2017
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Unable to access voicemail from abroad

I urgently need to access my voicemail but I'm in Spain at the moment and voicemail is asking me for a pin which I dont have! There doesn't seem to be a default code and I havent been able to access any help from virgin mobile customer services due to very long waiting times. The text message helpline hasn't been any use either. I'm becoming more than a bit frustrated. Yes I should have set up a voicemail pin before leaving the UK but I didnt know that!!

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Hollie_B
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Re: Unable to access voicemail from abroad

Hi there @Ali2017 

 

Thanks for your post. Sorry to hear you've been having issues with your voicemail whilst away. I'll be able to take a look in to this for you on our side. I'll send you a private message now to pass security. 

 

Thanks, 

 

 

Hollie - Forum Team


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