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Cinthia_okwara
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Unable to access voice mail from Italy

Hi there,

I am currently in Italy and I've been trying to access my voice mail without success. I was asked for a PIN and after two attempts my voice mail has been blocked. I've tried calling customer service but it seems I'm unable to call it from Italy. 

Could someone kindly help me reset the PIN and unlock my voice mail?

Kind regards 

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David_Bn
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Re: Unable to access voice mail from Italy

Thanks for your post on our Community Forums @Cinthia_okwara, and a very warm welcome to you!

Sorry to hear of the issues with accessing voicemail whilst abroad.

Check out the purple envelope in the top right hand corner for a private message from me, and I'll do all I can to get you into your voicemails

Kindest regards,

David_Bn

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