on 04-03-2023 10:13
Due to a fault on my LG Joy mobile I am unable to access the Google play store so cannot update my Whatsapp account which expired recently. To use Whatsapp on my computer I need to link it to my phone which is currently impossible! If I click on the play store link all I get is a menu with several options, none of which lets me access the play store. I'm worried that if I try and reset my phone to factory settings I will lose all my contacts and photos etc etc. As a footnote Virgin says my LG Joy is not supported now. Anyone got any ideas please.I am at my wits end.
on 12-03-2023 09:30
Sadly I am still getting the screen I posted the picture of earlier in this thread so Play Store is a no go.
Seems to be no way round it.
I have Whatsapp back which was my main concern.
I'll leave the Play Store issue alone for now.
Ultimately will probably get a new phone
on 12-03-2023 14:27
I can appreciate that this may be frustrating.
We are glad however that the WhatsApp situation is fixed.