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phil_GT
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Unable To Receive Calls

Anyone Else having issues?

Since yesterday im not receiving inbound calls.

I'm getting messages i have voicemails but no calls, even tried 2 different phones to be sure.

 

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phil_GT
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Re: Unable To Receive Calls

After being on hold for 30 minutes, there is a nationwide issue

Advise for the meantime was text / wifi or data call (how much datas does a call use?)

Eta on fix 3-5 business days worst case.

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Jodi_S
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Re: Unable To Receive Calls

phil_GT,

Thanks for posting on our community forums. Sorry to hear that you're currently experiencing issues with our mobile services. We are aware that there is an issue currently where some customers are unable to receive incoming calls, text and cannot listen to their voicemails.

This issue has been reported and we are working on a fix for this. In the meantime, please check the link here, to see if this gives you any further help and support, whilst this issue is being looked in to.

Sorry for any inconvenience caused due to this issue.

Kind regards Jodi. 

 

 

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