Virgin Media Community

[GTR-King]

Hi there around May/June time last year,

I upgraded to ultimate oumph bundle with free sim card (Didn't use it/lost it)

at the weekend I rung virgin to sort my tv/broadband out as price was going up gave me good deal and re sent me my free sim card that I had lost at home, 

I received sim card today then put it in my old iPhone XS (Was locked to 02) think I got it unlocked but tried again just to be sure, this was about 3.30 and all it says is no Signal.. did put sim in iPhone 12 pro (O2 contract) and said the same,

So how do I activate sim card? dose it really take 24 hours to activate??

what do I need to do??

[GTR-King]

all sorted got signal now

[Beth_G]

Hi GTR-King,

Thank you for posting on the Community Forums

I'm sorry to hear there was a few issues with your order and SIM initially but happy to hear you've now got signal and you're up and running.

Do let us know if we can help you with anything from here. We're always more than happy to assist.

Beth