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Ultimate oomph SIM not arrived/showing

I signed up for the ultimate oomph bundle but still not received sim I know it's strange times but I ain't getting a straight answer. I had a credit check completed but had to clear old balance first so sales rep put details on computer and I then hung up and paid balance on old account, since then I don't seem to be getting anywhere with a straight answer as it is not complimentary to my package I am paying in excess of £117 a month for the services I can't even give PAC code as that can't be completed till I get sim apparently. I was wondering how long it usually takes to receive sim.

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Re: Ultimate oomph SIM not arrived/showing

Hi Kevchi28,

 

Thanks for your post and reaching to the Community Forums. Sorry to hear that you have not got your SIM card, I've sent your details to a member of the team who can look into this for you. 

 

Cheers,

Corey C

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