Virgin Media Community

[ffcwickford]

Can I upgrade my SIM to 5G within my Ultimate Oomph Bundle or will it increase the price I am currently paying which is £106 net of all discounts until 22/01/22.

[Beth_G]

Hi ffcwickford,

Welcome to the Community Forums! Thanks for your first post.

We've done some checks from this end and we've found that as long as your handset is 5G compatible, you should be getting the 5G signal - provided you're in a 5G ready area.  You can check your mobile coverage using the Vodafone coverage checker to see if you're in a 5G ready area. 

I would also recommend checking your network settings in your phone to see if 5G is selected for when available.

Hope that helps 🙂

Beth

[ffcwickford]

Thank you very much - I will check the settings.

Jonathan

ffcwickford