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ariannareiche
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URGENT: SIM sent to wrong address

I was due to receive a new SIM earlier this month and I never received it - it looks like it was sent to the wrong address. My phone is no longer functional, so this is urgent. Can someone contact me so that I can provide the correct shipping details for my sim?

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DJ_Shadow1966
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Re: URGENT: SIM sent to wrong address

Hello

I have escalated to the VM forum team, one of the VM staff will be along in this thread to resolve it for you.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Paul_DN
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Re: URGENT: SIM sent to wrong address

Hi ariannareiche,

 


Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you are having issues getting a new sim to your current address,

 

So I can help further and get this email account permanently deleted will send you an invite into a private chat, please click on the purple envelope to accept.

 


Regards

 

Paul.

 

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