I cannot call my son's O2 mobile number as Virgin tells me (as I have a £0 allowance for pay numbers to protect against spend) I don't have enough funds. This is the only UK mobile number I cannot dial.
Something is clearly not right on this.
I wonder if there is any advice?
Thank you for your post. I'm very sorry to hear about the issue you're having in contacting your son.
I am happy to take a look into this for you.
I will private message you now to confirm your details.