So after moving jobs on the 1st March I now work from home and don’t get any reception whatsoever and it’s the same for all other people on the EE / Virgin Mobile.
Ive tried to call customer services but I just simply can’t understand them. The operator’s use of English leaves a little to be desired. However I just need my PAC code and they keep saying, “call back tomorrow” which I do and they keep saying the same thing. Honestly I am going round in circles.
I have a great need to move my mobile account as I am constantly missing calls as they just divert straight to VM.
Im still in contract on Sim Only but will pay whatever to leave Virgin as my business is far more important (despite the coverage map displaying excellent coverage....)