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20KD
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Trash 4g

right, I pay £12 a month for my data( increasing to £13 soon) but based on that I get absolutely shocking internet connection, matter of fact it doesn’t even work half the time, I wonder why the bell I pay money to this company when I don’t get what I paid for, then they make up some stupid excuse “oh we are changing over to o2” so why tf does that affect my internet, better yet why don’t you give a solution to that problem, like making my sim cheaper since it doesn’t even work half the time or how about this, make better company choices and stop giving us these bs excuses for your trash company, not to mention the diabolical customer services I get all the time, your company is a joke always has been always will be, sort this **bleep** out cause I know for a fact I’m not the only one when I say, I shouldn’t be paying these idiots money for a product that doesn’t work half as well, let alone at full capacity, what a joke!!

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Client62
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Re: Trash 4g

Just cancel & and all the issues will be solved

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John_GS
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Re: Trash 4g

Hi @20KD 

Thanks for posting and welcome to the community.

Sorry to hear of any issues with the data. Has your SIM been migrated do you know? If so, pop your details here 👉 https://www.o2.co.uk/coveragechecker and you'll be able to check the coverage in your area.

If not, or there are no service issues showing, have you tried your SIM in another handset to see if the issue still happens? 

Kind regards.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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