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JCURTIS1
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Transferring number to VM

Hi 

Long time Virgin customer here. I recently upgraded my account and it now includes a Oomph sim. I have put this in to a new phone and got a PAC code from my existing supplier (EE)

But how to pass this PAC code to VM? I tried to set up a Virgin Mobile account but it asks me to ive a security answer when there is no security question.. My existing Virgin Media account does not include Mobile, only TV, Phone, Broadband

Do i need to phone VM? Hope someone can help me from here

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JCURTIS1
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Re: Transferring number to VM

I phoned VM this morning and got through ok. Managed to clear security and gave details.

Rep told me it will be sorted in next 24 hours, and got a text to confirm this. 

Hopefully all sorted now. Crossing my fingers

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