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mmooe
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Transferring Oomph to another number

I have three phones on one account, one of which has an Oomph package. Circumstances have changed and I'd like to swap the Oomph package to another phone number.

Could some-one advise if this is possible?

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Chris_W1
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Re: Transferring Oomph to another number

Hi mmooe, thanks for the message. Can you confirm if the any of the other numbers are linked to a loan agreement? If they are sim only then this should be able to be done. Have you now managed to get this changed over? Chris

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mmooe
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Re: Transferring Oomph to another number

Chris, have not got it changed, helpdesk advised that they would have to cease my number and issue me a new number to achieve this.

If you could contact me to resolve this, it would be appreciated

Thanks

Mal

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mmooe
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Re: Transferring Oomph to another number

None of the other numbers on this account have a loan, all sim only

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Emily_G
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Re: Transferring Oomph to another number

Thanks for confirming, I'll pop you over a private message to confirm the information.

 

Thanks, Emily.

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