I have three phones on one account, one of which has an Oomph package. Circumstances have changed and I'd like to swap the Oomph package to another phone number.
Could some-one advise if this is possible?
Hi mmooe, thanks for the message. Can you confirm if the any of the other numbers are linked to a loan agreement? If they are sim only then this should be able to be done. Have you now managed to get this changed over? Chris
Chris, have not got it changed, helpdesk advised that they would have to cease my number and issue me a new number to achieve this.
If you could contact me to resolve this, it would be appreciated
None of the other numbers on this account have a loan, all sim only
4 weeks ago
Thanks for confirming, I'll pop you over a private message to confirm the information.