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Transfer existing virgin number

Have received new SIM card as part of new tv package but want to keep existing virgin mobile number. Can you help please? 
Thanks

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Re: Transfer existing virgin number

Hi Patsypoops,

 

Thank you for your post. 

 

Just to confirm when you took out the TV services did you advise that you already had a sim card and you want to use that number with the new sim?

 

^Martin

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Re: Transfer existing virgin number

Yes I did but was told it was not possible to keep my number as it was already with Virgin. 
however I have now managed to actually speak to somebody who has now made the switchover. 
A lot of time wasted for something that was actually very simple to do!

 

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