My Nan doesn’t have an online account for virgin and is currently in hospital, we can’t visit and I want to top up her phone urgently. Can someone advise how I do this?
Thanks for your post and welcome to our community.
I'm really sorry to hear that your nan is in hospital, I can appreciate you're keen to get her some credit applied so you can stay in touch.
You can find all of the ways to top up a PAYG SIM here.
However I'd love to be able to help further so please can you pop me a personal message with your nans name and details and I'll be in touch from there.