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Olddiggerblue
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Thinking of leaving Pay Monthly contract Data Only

Hi I have recently purchased a new phone and Monthly air time package.1GB unlimited mins and texts as i thought.Total Cost £8 for phone £6 for 1Gb plus unlimited mins and unlimited texts. Standard stuff so far !!

I now find Virgin Phone Operative  has put me on a 1Gb Data Only package for guess what £6. Furthermore I cannot change the airtime plan monthly as implied  in the original handset package? Only upgrade a Data Only allowance.

I have written to customer services with no response. 

Feeling Im definitely getting the Loyal Customer PENALTY here!!!

Rgds

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