Thinking of leaving Pay Monthly contract Data Only
Hi I have recently purchased a new phone and Monthly air time package.1GB unlimited mins and texts as i thought.Total Cost £8 for phone £6 for 1Gb plus unlimited mins and unlimited texts. Standard stuff so far !!
I now find Virgin Phone Operative has put me on a 1Gb Data Only package for guess what £6. Furthermore I cannot change the airtime plan monthly as implied in the original handset package? Only upgrade a Data Only allowance.
I have written to customer services with no response.
Feeling Im definitely getting the Loyal Customer PENALTY here!!!