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Texts from virgin?

My father in law has a basic brick phone with a pay as you go sum with Virgin. 

 

He has recently received 2 texts asking for his postcode so they can send him a new sim card. 

Anyone know if this is legit or a scam? He has never signed up to anything that he is aware of and they don't have his address we don't think? 

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Re: Texts from virgin?

100% Legit. If he gave his address some time ago then they need to check what they have is right

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Re: Texts from virgin?

He says he never gave them his address 🤷‍♀️😂

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Re: Texts from virgin?

Then they need it to send the new SIM or he will be cut off 

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