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mettedaniel
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Texts abroad

I can’t send text messages abroad! 

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Sasha_W
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Re: Texts abroad

Hi @mettedaniel

 

Welcome to the forum page and thanks for posting this on here. 

 

Sorry to hear you're having issues with your mobile. 

 

What happens when you try to send a text?

 

Can you call at all or is it just texting that you have issues with? 

 

Please do let me know. 

 

Thanks 

Sasha - Forum Team


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mettedaniel
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Re: Texts abroad

I haven’t tried calling (I don’t really want to pay for that) and it just looks like the text was sent normally, but it has not been received. I have tried two separate texts to two separate numbers.

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Sasha_W
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Re: Texts abroad

Thanks for coming back to me. 

 

So do the texts come back to you or do they still send? 

 

Does an exclamation mark appear when the text does get sent? 

 

Do you also have an iPhone? If so, does iMessage work? 

 

Thanks 

Sasha - Forum Team


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mettedaniel
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Re: Texts abroad

They look sent, no exclamation mark.

it’s not an iMessage as though I have an iPhone, the receivers do not.  IMessage is working though for other iPhones. But these are sent as standard text messages with country codes on the numbers and have worked in the past.

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Sasha_W
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Re: Texts abroad

I see, so have the receivers stated that they are not receiving the texts? 

 

Do you know if you have any restrictions on your mobile currently? 

 

When also did you notice this? 

 

Thanks 

Sasha - Forum Team


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mettedaniel
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Re: Texts abroad

This happened Saturday and yesterday the receivers confirmed they didn’t receive anything.

what do you mean by restrictions please? As far as I am aware there are none.

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Sasha_W
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Re: Texts abroad

Is the country you're in, in the EU as if it it not in the EU then you would have problems sending texts over. 

 

Thanks 

Sasha - Forum Team


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mettedaniel
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Re: Texts abroad

I am based in the UK and sending texts to Denmark, in the EU.

 

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Martin_N
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Re: Texts abroad

Thank you for that information mettedaniel.

 

I do wish to go through some checks for the account. 

 

What I am going to do first is private message you so we can pass some data protection. 

 

^Martin

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