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Hermesr12
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Texting surveys

  • Message send error - Surveys - virgin mobile on iphone 6

I am always receiving a Message send error while trying to respond to surveys. The latest is from Direct Line 60 224. It simply says Not Delivered. Infinite loop of Try again. Texts to other mobile numbers send are all OK. Anyone got the answer

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jb66
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Re: Texting surveys

Do you have a spending cap on your mobile set to £0?

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Hermesr12
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Re: Texting surveys

Nope

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Hermesr12
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Re: Texting surveys

Actually I do but the limit is nowhere near used up

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enlli
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Re: Texting surveys

Virgin have real problems with shortcodes. Sometimes it is sending, sometimes receiving. Some are affected others not.

Never seen an answer 

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Chris_W1
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Re: Texting surveys

Hi Hermesr12, thanks for the message, can you confirm that the phone is running the latest software? Can you also that the handset is connected to either the Mobile or Wifi network. Chris

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D131458k
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Re: Texting surveys

Yes to all that

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