Hi @Richa1,
Welcome to our community forums and thank you for your first posts.
Sorry to hear you have been having issues with text roaming since traveling. We can understand the inconvenience caused and we want to best help. Just to confirm, did you set up your roaming as seen here https://www.virginmedia.com/help/virgin-media-roaming-hub prior to traveling? Are you able to make calls and use data?
Thanks,
