Ported my number over from Vodafone to Virgin Mobile and since my number was successfully ported over no text messages are working as intended.
Outgoing messages are received from the temporary phone number I was provided whilst my number was transferred. Responding to this temporary number doesn't send anything and any text messages sent to my original phone number don't go through either.
Outgoing and incoming phone calls work fine, but for some reason my text messages just don't work at all.
So, I swapped my SIM over with someone else in the household and called and texted between the two devices perfectly fine as I would expect, but as soon as I put my SIM back into my current device the same issues come back as well.
The number that shows up whenever I text someone else shows up as the temporary number I was provided whilst my number was supposedly transferred from Vodafone to Virgin Mobile. However, incoming and outgoing phone calls work on the number that I submitted the PAC code for.
Thanks for coming back to u and taking the time to update the thread.
We're glad to hear things are resolved for you now. Just in case there is anyone reading this thread that has the same issue as you, can you let us know which setting it was that needed to be changed? This will help other community users check things then before needing to post 🙂
If you have any further issues, don't hesitate to get back in touch.