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Text message not receiving when in roaming in Malta

Bhasmahe
Joining in

Hi, 

I am not able to receive any text mesaages. I am in Mta and international roaming is on. The data services and call services are working.

Can you provide steps how to resolve the issue?

 

Cheers

B

5 REPLIES 5

Ashleigh_C
Forum Team
Forum Team

Hi there @Bhasmahe 

 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

 

I am so sorry that you have faced this issue with your mobile phone. Can I ask if the numbers you are trying to text are in the UK? 

 

Are you able to do a manual network search and try connecting to MALTA MELITA LTD. or MALTA GO P.L.C? 

 

Yes they are uk numbers. I am not receiving texts from my banks. It is causing huge issue. 

Have you been able to do the manual search as recommended @Bhasmahe?

 

Thanks again

Yes I did. But i am still not receiving my OTP and other texts. 

Adri_G
Forum Team (Retired)
Forum Team (Retired)

Thanks for confirming, we're sorry to hear the issue persists. Have you been making & receiving calls as normal? Also, are you using the standard phone app or or iMessage? ^AG

Adri
Forum Team

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