2 weeks ago
I’ve had a text asking me to click this link. I did and it’s downloaded a profile and it’s asking me to allow it? Is it ok?
I'm going to say no
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It’s on my Virgin message thread. So along with all the other official ones?
Welcome back to the community and thanks for taking the time to post on our forums.
Please can you send a screenshot of the text message and also have you got a new handset and asked for your APN settings to be sent to you?
Hi, I don’t know how to do that?
Thanks for coming back to us @Siennamiller.
Do you know how to take a screenshot on your device? If not the process for iphone and most android devices is below.
Take a screenshot or screen recording on iPhone
Take a screenshot on android
I know how to screenshot, I don’t know how to add it here?
Sorry about that @Siennamiller.
If you click reply to this message it will open the posting page as shown below and if you click on the camera button it will open the options to add pictures to your post.