I have received this text :’You've hit your spending cap, which will reset on your next refresh. Head to virginmedia.com/changespendcap to login and change it.’ I am no where near hitting my spending cap. Why am I getting this message. This has happened before.
Thanks for posting and welcome to the community. My apologies for the confusion over the text received. Have you logged in to either the app or the online account to get a balance check and if so, is it near the cap?