I Have 2 Mobile Sims
4g Ultimate Oomph (part of bundle)
5g Unlimited
Both are currently in my new Samsung S21 Ultra
The Ultimate Oomph sim runs between 60-80mbps on 4G coverage
The new 5G Sim runs at 1-5mbps on 4G coverage
I went with Virgin instead of EE on the back of the ultimate oomph SIM having good coverage at home and decent speeds.
I was told this was a temporary issue whilst my PAC code was used to transfer my number from EE but it is now over a week since this was done and no improvement.
Contacted Virgin again who have then issued a replacement SIM card which was supposed to fix the issue but it still will not run any faster than around 1-5Mbps compared to the Ultimate oomph SIM which is running at around 60-80Mbps. I have tried running both card sin the same phone. Both cards solo in the S21 and both cards in my old Huawei Mate 20 Pro, Same results 🙄
Other than cancelling the 5g contract and going elswhere is there anything that can be done?