Virgin Media Community

[daviddesa]

I have just ported over from Three to Virgin - the number is ported - however, I cannot seem to change the temp no out of my iPhone and add my old number that was ported over - have tried various things - but no joy 

I inserted new SIM on Thursday and the number ported on Friday - but temp no still showing on my handset and it states that I have 27 days before my old number expires - any assistance would be appreciated 

[Alex_RM]

Hi daviddesa,

Thanks for posting and welcome to our community 🙂

I'm sorry to hear you're having some issues since the number port. 

You may find some help here

Can you confirm if you've tried a reboot of the handset too?

Alex_Rm