Telephone password, help switching it

[ChrisVM94_]

I would like someone from Virgin to help me change the password that’s given when you call one of the team over the phone. I am not sure that I remember it. I called the team today, gave 3 characters which I thought were in the password just to be told they weren’t right.

[Kain_W]

Hi there ChrisVM94_,

Welcome to the community.

To get this rectified for you I've dropped you a PM.

Keep an eye out for the message within the purple envelope icon.

Thanks,