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robkat
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System Failure.

I know it is not just me but, can anyone shed any light on what is happening with signing in to mobile accounts. 

Have a charge I want to check but unable to do so.

Normally someone, moderator or other finds time to give an answer. Complete silence on this issue.

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enlli
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Very Insightful Person
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Re: System Failure.

I've reported that in the private VIP forum, which is also frequented by senior team

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Albow
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Re: System Failure.

Bumping this thread up, because I have been unable to log in for a whole week now.

Come one VM this is ridiculous!!

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John_GS
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Re: System Failure.

Hi robkat

 

Thanks for posting. My apologies for the online account issue. This is something we're aware of and working hard to resolve asap.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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